Thursday 2 March 2017

Why can I Install Mr. Accounting Easily? Here are My Solutions!

Facing the below problems?

  • Unable to login to Mr. Accounting
  • Unable to install Mr. Accounting in new PC
  • Unable to run Mr. Accounting in Client PC
No worry. It's just the matter of your ANTIVIRUS settings!

Below are the 3 antivirus that may cause installation issues:

1. McAfee
2. Kaspersky Total Security Firewall
3. Avast Antivirus

Let's get started with the solutions!

McAfee (OS Windows 10)


If you are using OS Windows 10, you may be unable to install Mr. Accounting due to an antivirus named McAfee. This antivirus blocks some application that need for Mr. Accounting Installation.


All you need to do is just:

1. Uninstall McAfee from the PC



2. Install Mr. Accounting


3. Re-install McAfee into your PC.



Kaspersky Total Security Firewall


If you unable to run Mr. Accounting in your client PC due to the reason that it is not connected to server PC, you may have to check the setting of your antivirus named Kaspersky Total Security Firewall.


FOUR simple steps to the solution:
1. Login to Kaspersky Total Security in both server and client PC.

2. Select setting > Firewall


3. In Firewall setting, select Configure Packet Rules


4. Change the status under the "Action" section into "Allow" 



Avast Antivirus


If you unable to start Mr. Accounting after your Avast antivirus is updated, you will have to write an exclusion in the antivirus.


HOW?

FIVE (5) simple steps:

1. Run Avast in your desktop.









2.Open Settings and click Exclusion option.

3. Right click on Mr. Accounting icon and select 'open file location'. Then copy the folder path.

4. Paste the path to the File Paths in Avast Exclusion Settings and press OK.

5. Restart the PC and run Mr. Accounting.

-- ANTIVIRUS ISSUES SOLVED --

Still having problems? Email us at support@mysoft.com.my